Privacy Policy

Introduction

At AI Forward (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.aiforward.ca or use our AI-powered business services.

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1. Information We Collect

We may collect both personal and non-personal information when you interact with our website or use our services.

• Personal Information: This may include your name, email address, phone number, billing information, and any other data you voluntarily provide.
• Non-Personal Information: We may also collect information such as your IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on our website).

2. How We Use Your Information

We may use your information for the following purposes:

• To provide, maintain, and improve our AI services.
• To communicate with you regarding our services, billing, or updates.
• To send promotional emails or newsletters (you can opt out at any time).
• To analyze user behavior and enhance our website functionality.
• To process transactions and provide customer support.
• To comply with legal obligations and protect our legal rights.

3. How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, firewalls, and encrypted connections (SSL/TLS). However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party providers for tasks such as payment processing, hosting, analytics, or email delivery. These providers are obligated to protect your information and may not use it for any other purpose.
• Legal Obligations: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, track usage patterns, and analyze traffic. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, but disabling cookies may limit certain features on our site.

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

• Access: Request a copy of the data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Restrict Processing: Limit how your data is processed in certain circumstances.
• Data Portability: Request that we transfer your data to you or another entity.
• Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us at contact@aiforward.ca.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. Third-Party Links

Our website may contain links to third-party sites or services that are not owned or controlled by AI Forward. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing your information, you consent to such transfers.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

AI Forward

Email: contact@aiforward.ca

Phone: 437-961-4590